In busy town centres there are specific parking areas and clear no-parking zones. In these areas users will be prevented from ending their ride unless they are at one of these specific parking locations. Information relating to each town or city can be found on the Spin App and riders are encouraged to always locate the parking areas before they start riding.
In predominantly residential areas, Spin e-scooters are “free-floating” so they can be parked in most places in the service area’s riding zones. They may appear like they are left behind but they are not. Riders must park responsibly and never block access for other road users, including driveways, bus stops and shop entrances. Users must park without blocking the pavement.
A parked scooter can either be picked up by the next user or will be collected and ‘rebalanced’ meaning they will be moved to areas with higher demand by the Spin team.
We do recommend users park at existing deployment locations in residential areas (marked with a Blue P) so the scheme is easily accessible to all users. In Basildon, Spin is also trialling ‘incentivised parking locations’ where users are rewarded with ride credit for parking there.
Riders are also educated on parking best practice and need to take a photo of their parked e-scooter to lock it, and these are reviewed for compliance.