Changes to Colchester Bus Stops

Why are the changes being made to Colchester Bus Stops?

When the on street bus station in Osborne Street and Stanwell Street was created, bus services were allocated to bus stops at the new interchange and around the Town Centre to regulate their use.

As the bus network around Colchester has developed, the number of buses using individual bus stops has grown due to increased service frequency and the introduction of new routes. It has now become clear that this is making it difficult for both buses and the public to use the bus stops effectively.  It is also reducing the attractiveness, reliability and economic viability of the town’s bus services.

We have been working closely with the bus operators to resolve many of the issues.  It has been agreed to alter the allocations of services to bus stops at the bus station and around the Town Centre. Measures include opening up the spare capacity on the current Park & Ride only stops and grouping services that serve common corridors on the same stops. This has the aim of reducing the pressure at key stops, improving service reliability, improving passenger safety when boarding and reducing pollution around the Town.

As a result of the changes the majority of bus stops will have fewer services calling at them. However a small number of stops will have more services calling at them. These stops are either underused at present or are better suited to deal with the increased number of buses than the current arrangements.

The layout of the Colchester Bus stops

Better information

The changes also give us the opportunity to alter the wording on bus flags and to upgrade information availability at the stops. Individual service timetables will appear at each stop.

As part of the simplification process, instead of putting bus service numbers on the bus stop flags, a common route corridor will be added to help users identify where the buses using that stop will be going. This corridor description will either indicate the direction of travel of the services at the stop or some show the ultimate destinations. 

When do the changes come into effect?

The changes will come into effect from 21st October 2018.

Where can I catch my bus? 

Please refer to the printable PDF leaflet below.

To assist with any queries, please see frequently asked questions below. 

Frequently Asked Questions

Click on the question to reveal/hide the answer:

What bus stops are affected by the changes?
Why are these changes being made?
How have the stop allocations been decided?
Will my bus still stop at the same places as before?
Has Colchester Park & Ride changed stopping arrangements? 
Will bus times be changing?
If bus timetables are not changing how will these changes improve the current situation?
Where do we need to go to catch our bus?
Why have the route numbers been removed from Town Centre bus stop flags?
Why was there no formal public consultation about these changes?
What if I am unhappy with the changes?
There are the same number of buses using the stops as now - won’t this just move the problem?
What happens now?