Check the progress of an existing query
Use your reference number or search location and click on the issue to view its current status.
To check streetlighting enquiries and issues that we are aware of click here
Enter the reference number:
Enter the postcode (without spaces e.g. CM11JR), town, street name or zoom in on the map:
Flooding and blocked drains
Traffic Lights/Street Lights
Potholes and road surface
Pavements, kerbs & cycle paths
Public Rights of Way (PRoW)
White/yellow road lining or signs
Roadworks (Traffic Management)
Bus stops, bins, benches, barriers or bollards
Trees, bushes, weeds or verges
Obstruction or encroachment on highway land
Zoom in further to see house numbers and reported issues
Unable to locate this reference number.
This could be because:
The reference number entered is incomplete or incorrect - either try again or search using the location.
The system is updated every 20 minutes - therefore if you only just submitted the enquiry please try again later.