Tell us about road or highway issues

We carry out regular inspections of roads and pavements on our network, but we know that issues may come up between these inspections. These could be potholes or other road surface issues, damaged street lights, overgrown trees or missing lit bollards.

You can tell us about maintenance issues online by using our highways reporting tool.

If you think there’s a risk to public safety, you can now report some urgent issues online (if you are able to provide photos). Please follow the guidance below, which will tell you if you can report the issue online (with photos) or whether you need to call us on 0345 603 7631. If you have hearing problems you can use our text phone service on 0345 758 5592.

Issues we don’t look after

You need to contact:

Track an existing issue

You can use track it to check if we already know about an issue or track the progress of an issue you’ve told us about.

Tell us about an issue

Please search for the type of issue you want to report, or use the categories below. If you need help please see the 'How to use Tell us and Track it' guide