Report A Highway Problem

Here you can report a pothole, a streetlighting problem or ask us about a previously reported problem using your reference number.

Please note you can only report one problem at a time, for which you will be given a unique reference number. For example, if you are reporting two potholes in your road these will need to reported separately and you will be provided with two unique reference numbers.

Due to essential technical maintenance, customers will not be able to use the Street Lighting fault reporting and tracking tool (only) on Saturday 18th April between 9am-12noon.   Apologies for any inconvenience.

If you are reporting an emergency, please call 0845 603 7631