Before you report your problem, please check to see if we already know about it. Enter the location details and click on the issue type you wish to report. If it appears on the map, then we are aware of the problem, however, if it does not appear, please go to ‘Report a Problem’ and let us know the details. If you have already reported a problem, enter your enquiry reference in ‘Track a Problem’ to check its progress.
Please note that any reported problems remain on the map for only 28 days from their last update. After this date they can still be viewed using your enquiry reference in ‘Track a Problem’. Street lighting faults cannot currently be viewed or tracked by this tool.